“Be yourself. Everyone else is already taken.”


– Oscar Wilde

Frequently Asked Questions

Client Questions

Q. What appointment times do you have?
A. We have therapists that see clients between 7:00am-7pm Monday- Friday. On Saturdays some of us see clients between 9am-4pm. We typically do not see clients on Sundays.

Q. Do you see adults and/or couples?
A. Yes, about half of our practice is made up of adults working on marital issues, parenting issues, parenting after divorce issues, adult ADD and other adult psychological or occupational issues.

Q. How do I know who the right therapist is for me?
A. We encourage you to call and ask questions regarding their philosophy of treatment. You can explain a little bit about your situation and get a feel for their style. Each therapist here will take the time to spend up to 30 minutes discussing your situation in detail.

Q. How long does therapy usually last?
A. This really depends, it can range from three months to over a year.

Q. How often do I have to come?
A. Also depending upon your particular situation, it can range from two times weekly to twice monthly.

Q. I am divorced and my ex-spouse has joint custody, I think my child needs therapy, how does this work?
A. We need to get a consent to treat your child from both you and your ex-spouse.

Q. How long are the sessions?
A. They are 50 minutes long for psychotherapy.

Q. I have a teenager aged 16 or older and they want to come to therapy, do they need my permission?
A. No, they do not. In the state of Colorado they may receive treatment on their own accord. Without their permission for us to share information with someone else, we cannot do so. This teen would need to provide payment for each session.

Q. I would like to ask my therapist a few questions before coming in, can I do that?
A. Sure! We encourage you to ask those questions when you are interviewing your therapist on the phone and/ or when you are scheduling an appointment.

Q. Do you have an on-call therapist accessible?
A. No, we do not. We believe that in order for us to be the most balanced and healthiest we can be we need time off to rejuvenate and take care of ourselves the way we encourage others to take care of themselves. In case of an emergency you should call 911 or go to your nearest emergency room.

Q. Sometimes I just need to run something past my therapist between sessions, can I do that?
A. Yes, there are two ways to do that. If it is a reschedule or a quick conversation under 10 minutes we will call you back between sessions or in the evening. Some of our therapists also anwer questions regarding scheduling via email. If it is a matter requiring more time than that, we can schedule a phone consultation. The fees are calculated by 30 minute blocks. This is an excellent alternative to trying to schedule an additional session during the week. You must be an active client to utilize this service.

Q. Can we have therapy or can I contact you over the email or internet?
A. We do not offer therapy over email but established clients can participate in Skype sessions. You may contact us at info@denverchildtherapy.com to inquire about services.

Q. What is the difference between a psychologist and a psychiatrist?
A. A Psychologist is a Doctor of Philosophy or a Doctor of Psychology who treats clients through a variety of ways that do not involve prescribing medication. A Psychiatrist is a Medical Doctor who primarily prescribes psychotropic medication to patients as a way to manage psychological distress.

Q. Can anyone in your practice prescribe medication?
A. No, but we would be happy to refer to a psychiatrist, homeopath, nutritionist, accupuncturist or any other practitioner if we think it may be helpful.

Q. If you are just seeing my child for an appointment, can I leave and pick them up at the end of their session?
A. Depending on the child and their age, we ask that you stay within the premises so that if a situation arises in which a therapist or the child would like you to join us you are readily available.

Payment Questions

Q. What type of payment do you accept?
A. We accept personal checks, Visa, Mastercard, American Express, Discover and most HSA cards.

Q. Do you accept any types of health insurance?
A. We have one psychotherapist and supervisor, Khara Croswaite, who accepts some insurance carriers, please call or email her directly for details. None of the other therapists accept health insurance.

However, in cases where the provider you want to work with is not “in-network” you may pursue reimbursement from your insurance company. We can provide you with a statement that you can submit for “out of network” provider reimbursement. This is more likely to be accepted through a PPO plan (versus an HMO plan). Depending on your company, they may or may not accept that and they may require your therapist to disclose treatment information. Most insurance companies reimburse you between 70-80% of the session cost. At that point, you and your therapist can discuss your options.

Q. What are your fees?
A. Dr. Ziegler charges $180.00/ hour while the other therapists charge between $110.00-$150.00/ hour.

Professionals' Questions

Q.What type of supervision is available?
A. Currently supervision toward obtaining your LPC and RPT is available.

Q. What is the fee for supervision?
A. The same as session fees, however, if you make a year long commitment, special fee arrangements can be discussed.

Q. Is group supervision available?
A. We are looking to form a group supervision or consultation group within the year. Please call if you are interested so we can begin to collect information around interests. Therapists that belolng to the practice have group consulation 2x/month.

Q. Are you hiring or do you accept interns?
A. We are sorry, the demand has been so great that we currently cannot accomodate all of the requests. This year we do have one intern position already taken.

Q. Do you have space available in your practice?
A. We have space for mornings, early afternoons and weekends. We do not have afterschol space available in our play therapy room or tween/teen space at the moment.